Terms of Service
Our Terms
Terms of Use
Effective Date: October 2025
1. Introduction
Welcome to TeraInvoice, a software service provided by TeraInvoice LLC Company, a company incorporated in State, US (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of the TeraInvoice platform (the “Service”). By registering for or using the Service, you agree to these Terms.
Operator Information
Company name: TeraInvoice LLC
Registered Address: 1500 N Grant St, Ste N, Denver, CO 80203, US
Email: app@terainvoice.com
2. Eligibility
You must be at least 18 years old and have legal capacity to form contracts to use the Service. If you are using the Service on behalf of an entity (such as a business or studio), you represent that you are authorised to bind that entity to these Terms. You agree to provide accurate, current and complete information when creating an account and to maintain and promptly update that information.
3. Service Description
TeraInvoice provides software that enables users (freelancers, editors, studios, content creators, small business owners) to create branded invoices, receive payment from clients, and securely transfer large media files (photos, videos, downloads). You may use the Service for your business purposes in accordance with these Terms and the applicable pricing plan.
4. Subscription Plans & Fees
We offer one or more subscription plans (Go, Pro, Enterprise). Your subscription fee (monthly or annual) is described on our pricing page. All fees are non‑refundable unless otherwise stated. We may change pricing or introduce new plans upon 30 days’ notice.
5. Payment Processing & Payouts
Your subscription payments are processed via our payment provider (e.g., Stripe). When you invoice your clients using the Service, you direct them to your chosen payment link. We do not process or hold funds paid by clients to you.
6. Users’ Responsibilities
You must use the Service in compliance with all applicable laws, regulations and these Terms. You are responsible for your clients, invoices, and delivered files.
7. Content & File Delivery
You retain full ownership of files you upload to the Service. By uploading files, you grant us a non‑exclusive licence to store, transmit, and deliver them as part of the Service.
8. Refunds & Disputes
Since payments between you and your clients do not flow through us, we do not manage or guarantee refunds. Any disputes must be resolved directly between those parties.
9. Modifications to the Service
We may modify, suspend or discontinue the Service at any time, with or without notice. We will use commercially reasonable efforts to provide notice of significant changes.
10. Suspension & Termination
We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity or pose security risks.
11. Intellectual Property
The Service, including all software, trademarks, logos, designs and other content, is the sole property of TeraInvoice or its licensors.
12. Limitation of Liability & Disclaimer
We provide the Service “as‑is” and “as available” without warranties of any kind. In no event will our aggregate liability exceed the fees you paid in the prior 12 months of Service.
13. Acceptable Use Policy
By using TeraInvoice, you agree to use the Service responsibly and only for legitimate business purposes related to invoicing, file delivery, and client transactions. The following activities are strictly prohibited:
- Using the Service for any form of fraud, money laundering, or deceptive practices;
- Processing or facilitating transactions for illegal goods or services, including counterfeit items, weapons, narcotics, or controlled substances;
- Supporting, hosting, or promoting gambling, adult content, pornography, escort services, or other restricted categories;
- Infringing upon the intellectual property, privacy, or data protection rights of others;
- Sending spam, unsolicited communications, or engaging in phishing or malicious activities;
- Attempting to interfere with, disrupt, or compromise the security, performance, or integrations of the Service (including APIs provided by Stripe, or AWS);
- Sharing, selling, or exposing customer data, personal information, or payment details without proper authorization;
- Impersonating another person, business, or entity, or misrepresenting your affiliation;
- Reselling, sublicensing, or redistributing access to TeraInvoice without prior written approval;
- Engaging in any activity that violates applicable laws, payment processor policies (e.g., Stripe), or these Terms.
TeraInvoice reserves the right to immediately suspend or terminate any account that violates this Acceptable Use Policy, without prior notice. Serious violations may result in reporting to law enforcement or payment processors (such as Stripe) as required.
14. Indemnification
You agree to indemnify and hold harmless TeraInvoice, its affiliates, officers, directors and employees from any claim or expense arising from your use of the Service.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Colorado. Any dispute will be subject to the exclusive jurisdiction of the courts in Colorado.
16. Miscellaneous
These Terms constitute the entire agreement between us and supersede prior agreements. You may not assign your account without our written consent.
Contact Us
If you have any questions about these Terms, please contact us at: app@terainvoice.com
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