Privacy Policy
Our Privacy Policy
Privacy Policy
Effective Date: October 2025
1. Introduction
Welcome to TeraInvoice, a software service provided by TeraInvoice LLC Company, a company incorporated in State, US (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of the TeraInvoice platform (the “Service”). By accessing or using TeraInvoice, you agree to this Privacy Policy and our Terms of Service.
Operator Information
Company name: TeraInvoice LLC
Registered Address: 1500 N Grant St, Ste N, Denver, CO 80203, US
Email: app@terainvoice.com
2. Information We Collect
We collect information that helps us provide and improve the TeraInvoice platform.
a. Account Information
When you create an account, we collect your:
- Name, email address, and password
- Company or business name (optional)
- Billing and subscription details (via Stripe)
We do not collect sensitive personal data. We use this data to deliver our services and improve user experience. We do not sell your data.
b. Payment Information
We do not store your full credit card or banking details.
Payments are processed securely through Stripe, our third-party payment processor. Stripe may collect and store your payment information in accordance with their Privacy Policy
c. Uploaded Files & Media
When you upload files (e.g., photos, videos, or deliverables) to TeraInvoice, those files are stored on Amazon Web Services (AWS).
We do not use your uploaded files for any purpose other than to deliver or process them as part of the Service.
d. Log and Usage Data
When you use TeraInvoice, we automatically collect data such as:
- IP address and device information
- Browser type and operating system
- Date/time of access and activity within the app
- Error logs and performance metrics
This data helps us improve service reliability and detect misuse.
e. AI Interaction Data
TeraInvoice uses AI-powered features to help generate invoices, summaries, analytics, or file suggestions. These features process your text and metadata locally or via secure requests to trusted providers (such as Google Cloud APIs) solely to deliver requested functionality. We do not use your data to train AI models.
3. How We Use Your Information
We use collected data to:
- Provide and maintain our invoicing and file delivery service
- Automate billing, reminders, and client communications
- Improve performance, security, and usability
- Deliver AI-powered insights or recommendations
- Communicate with you about updates, security, and support
- Comply with applicable legal and regulatory requirements
4. How We Share Information
We may share limited information only as necessary to operate the Service:
| Partner | Purpose | Notes |
|---|---|---|
|
AWS (Amazon Web Services) |
File storage and hosting |
Encrypted file delivery |
|
Stripe |
Payment processing |
No credit card stored on TeraInvoice |
|
Google APIs |
Authentication, analytics, AI enrichment |
Only authorized requests |
|
Email Service Provider |
Transactional and notification emails |
Limited to your account email |
We do not sell, rent, or trade your data with any third parties for marketing purposes.
5. Data Retention
- Account data is retained while your account is active.
- Uploaded files are deleted automatically when removed by you, by your subscription, or after account termination.
- Some metadata may be retained as required for legal, accounting, or audit purposes.
6. Data Security
We implement technical and organizational measures to protect your data, including:
- AES-256 encryption at rest and TLS encryption in transit
- Access control and role-based permissions
- AWS data center physical security
- Periodic security reviews and vulnerability monitoring
Despite our best efforts, no system can guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Request a copy of your data
- Withdraw consent for marketing communications
- Request account deletion
To make a request, please contact app@terainvoice.com
8. International Data Transfers
Data may be stored or processed on AWS servers located in multiple regions (including the US, Singapore, or Germany).
By using our Service, you consent to your data being transferred and processed outside your country in accordance with this Privacy Policy.
9. Third-Party Links
Our website may contain links to external services or integrations (e.g., Stripe, Google).
We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing any information.
10. Children’s Privacy
TeraInvoice is not intended for use by individuals under 18 years old.
We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us to remove it.
11. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated “Effective Date.”
If material changes occur, we will notify users by email or in-app notice.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Colorado. Any dispute will be subject to the exclusive jurisdiction of the courts in Colorado.
Contact Us
If you have any questions about these Terms, please contact us at: app@terainvoice.com
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